BAKEDECO.COM TERMS AND CONDITIONS OF USE AND SALE

Operator: Kerekes Bakery & Restaurant Equipment Inc.
Effective Date: October 20, 2026

IMPORTANT: SECTION 12 CONTAINS A BINDING INDIVIDUAL ARBITRATION AGREEMENT AND CLASS ACTION WAIVER. EXCEPT AS PROVIDED THERE, YOU AND BAKEDECO AGREE TO RESOLVE COVERED DISPUTES THROUGH INDIVIDUAL ARBITRATION AND WAIVE THE RIGHT TO A COURT OR JURY TRIAL AND TO PARTICIPATE IN CLASS PROCEEDINGS.

1. Agreement, Eligibility, and Applicable Policies

These Terms and Conditions of Use and Sale (“Terms”) govern BakeDeco.com (the “Site”) and purchases through the Site from Kerekes Bakery & Restaurant Equipment Inc. (“BakeDeco,” “we,” “us,” or “our”).

You agree to these Terms by placing an order on BakeDeco.com after being clearly notified at checkout that submitting your order constitutes acceptance of these Terms, or by otherwise affirmatively accepting them through a checkbox, button, or other action clearly identified as indicating agreement. Use of other Site features constitutes acceptance only where legally sufficient notice and conduct establish agreement.

The following policies supplement these Terms:

• Order and Shipping Policy
• Return Policy
• Privacy Policy
• Equipment Warranty, where applicable.

The versions made available when you place an order apply to that order, together with applicable product-specific terms disclosed before purchase.

You must be at least 18 years old, or the age of majority where you live, to establish an account or make a purchase. Individuals ages 13 through 17 may browse with parental or guardian permission and supervision. The Site is not directed to children under 13.

If you act for a business or organization, you represent that you have authority to bind it to these Terms. “You” includes that organization where applicable.

Mandatory law controls notwithstanding anything to the contrary in these Terms or a linked policy. Each disclaimer, exclusion, limitation, and waiver applies only to the maximum extent permitted by applicable law.

2. Privacy, Cookies, Monitoring, and Communications

2.1 Privacy Practices

Our Privacy Policy describes our collection, use, disclosure, and retention of personal information and available privacy rights. It governs personal-information practices; Section 12 governs resolution of covered disputes.

Acceptance of these Terms does not override your legally effective privacy choices or substitute for a separate consent required by law.

2.2 Cookies and Privacy Controls

We and our service providers use cookies and similar technologies for shopping cart and checkout functionality, security, fraud prevention, preferences, analytics, and advertising, as described in our Privacy Policy and applicable notices.

You may manage available optional categories through the Site’s cookie preference controls. Technologies necessary to operate the Site, provide requested services, or protect security may remain active where permitted by law.

We honor Global Privacy Control (“GPC”) as an opt-out of the sale or sharing of personal information and targeted advertising to the extent applicable under relevant privacy laws. We process other legally recognized opt-out signals as required by law. Browser-based choices apply to the relevant browser or device and to a known account where required by law.

2.3 Analytics and Interaction Recording

Subject to applicable law, required consent, and your privacy choices, BakeDeco and its service providers may collect and analyze technical and interaction information, including IP addresses, device and browser information, page activity, searches, clicks, scrolling, and session diagnostics or replay.

These tools may support security, fraud prevention, troubleshooting, performance measurement, and Site improvement. Where advance consent is legally required, the relevant activity must be subject to an appropriate notice and affirmative consent before it begins.

Do not submit passwords, full payment card information, medical information, or other sensitive information through reviews, general search fields, or support messages. Provide transaction information through designated secure fields.

2.4 Customer Support

Support communications, including chat, may be processed and retained by BakeDeco and providers assisting us for customer service, security, training, and quality assurance, subject to required notice and consent. Additional notices presented when you use a support feature apply to that feature.

2.5 Email and SMS

You authorize communications reasonably necessary to administer your account, process purchases, arrange delivery, address security issues, and provide requested support.

Marketing emails and text messages are subject to applicable consent requirements and unsubscribe procedures. Any SMS program is governed by its separately disclosed terms. Accepting these Terms or providing a telephone number does not, by itself, constitute consent to automated marketing text messages. Marketing consent is not a condition of purchase.

3. Product Information and Customer Responsibilities

3.1 Listings and Availability

Product listings are subject to availability and may contain errors or omissions. We may correct pricing, descriptions, specifications, and availability information, subject to Section 4 and applicable law.

Photographs may show accessories, food, decorations, or suggested uses not included in the purchase. Colors may vary with display settings. Measurements and capacities identified as approximate are subject to reasonable variation.

No provision authorizes a material substitution without your agreement or negates an express warranty created by a product description.

3.2 Selection and Compatibility

You are responsible for reviewing product information and confirming suitability for your intended use, including dimensions, capacity, utilities, ventilation, installation space, and compatibility with existing equipment.

General suggestions from our staff do not constitute engineering, installation, regulatory, or other professional advice. Unless expressly included in an applicable written warranty or product commitment, we do not guarantee a particular production result or suitability for your specific premises or process.

3.3 Installation, Operation, and Maintenance

You must follow manufacturer instructions and applicable laws, codes, permits, and licensing requirements. Installation, wiring, plumbing, gas connections, and calibration must be performed by qualified, licensed professionals where required.

You are responsible for proper operation, cleaning, maintenance, supervision, and storage. Do not modify safety systems or use products outside stated operating limits. Stop using equipment that appears damaged or unsafe.

Damage caused by improper installation, misuse, unauthorized alterations, or inadequate maintenance is excluded from warranty coverage to the extent permitted by the applicable warranty and law.

3.4 Ingredients, Allergens, and Food Contact

Review current labels, ingredient and allergen statements, storage directions, temperature limits, and manufacturer instructions before use. Do not assume a product meets a dietary restriction, certification, or specialized food-contact application unless expressly stated.

3.5 Proposition 65

Product-specific California Proposition 65 warnings are provided where required through applicable purchasing notices and product labeling or other legally appropriate methods. This general notice does not replace a required product-specific warning.

4. Prices, Payment, and Order Acceptance

4.1 Prices and Promotions

Prices are in U.S. dollars unless stated otherwise. Applicable taxes, shipping, and other charges are disclosed as required by law.

Prices and promotions may change before order acceptance. Promotions are subject to their disclosed eligibility conditions, exclusions, and quantity limits. Offers cannot be combined unless expressly allowed. We may reject transactions involving fraudulent or unauthorized promotion use.

4.2 Payment and Verification

You represent that all purchase information is accurate and that you are authorized to use the payment method supplied. You authorize collection of the order total and any additional charges you separately approve or validly agree to before they are incurred.

We may verify identity, payment authorization, billing and shipping details, and suspected fraud before processing or releasing an order. We may suspend processing or reject an order if verification is incomplete or reasonably indicates unauthorized activity.

A payment authorization or charge does not, by itself, constitute order acceptance.

4.3 Acceptance and Order Restrictions

Submitting an order is your offer to purchase. An automated acknowledgment confirms receipt, not acceptance.

We accept an order when we ship the applicable goods or expressly communicate acceptance, whichever occurs first. Shipment of part of an order constitutes acceptance of that portion only unless we expressly agree otherwise.

Before acceptance, we may reject, cancel, or limit orders for legitimate business reasons, including stock limitations, material errors, payment concerns, suspected fraud, unauthorized resale, or circumvention of quantity limits. Where permitted, these limits may apply across related accounts, payment methods, or delivery addresses.

We will provide applicable cancellation notice and promptly refund amounts collected for canceled items or release authorizations, as appropriate.

4.4 Errors and Freight Quotes

Before acceptance, we may cancel an order affected by a material pricing, description, specification, or shipping calculation error, or request your approval of corrected terms.

Specialty freight charges may require a separate quote and approval. We will not impose an unapproved price increase or material substitution. Errors discovered after acceptance will be addressed under applicable law.

4.5 Customer Changes and Cancellations

Requests to change or cancel an order must be submitted promptly through the methods identified in our Return Policy. A request is not effective until confirmed by BakeDeco, subject to any cancellation right imposed by law or expressly granted by our policies.

Once an order has shipped, a change-of-mind cancellation is handled as a return. Special-order and customized products are subject to the restrictions disclosed before purchase. We are not required to accept a requested change after procurement, customization, or fulfillment has begun unless our policies or applicable law require otherwise.

5. Shipping, Delivery, Inspection, and Ownership

5.1 Shipping Terms

Our Order and Shipping Policy governs shipping methods, eligibility, delivery services, and applicable charges, subject to this section.

Unless expressly guaranteed, delivery estimates are estimates. Expedited transit time does not eliminate order processing or verification time. Factory-direct items may ship separately.

If shipment cannot occur within the promised or legally required period, applicable delay notices, cancellation options, and refunds will be provided.

5.2 Freight and Delivery Access

Unless expressly included in the offer, freight delivery is to the curbside or an accessible loading dock. Liftgate service, inside delivery, installation, unpacking, and removal services require separate arrangements.

You must accurately identify residential or limited-access locations, unloading requirements, delivery restrictions, and appointment needs. You are responsible for additional charges resulting from inaccurate information, requested service changes, refused conforming deliveries, or unsuccessful delivery for reasons within your control, to the extent those charges were properly disclosed or agreed and are lawful.

5.3 Inspection and Damage Claims

Inspect packaging and visible goods at delivery where reasonably possible. Record visible damage or shortages on delivery documents, photograph the condition, and preserve packaging.

Inspect the contents promptly after delivery. Report damage, shortages, or incorrect goods promptly and provide reasonably requested photographs, records, and access for inspection. Follow applicable carrier claim procedures and deadlines.

For freight shipments, notify us of concealed damage preferably within 48 hours to help preserve evidence and carrier recovery. This requested reporting period does not replace a longer mandatory legal deadline or automatically extinguish a claim.

We may require reasonable evidence and inspection before approving a claim. Do not discard, alter, repair, or return damaged merchandise before receiving instructions unless reasonably necessary for safety or to prevent further damage.

Failure to preserve evidence or cooperate may limit recovery to the extent the failure materially prejudices the claim and applicable law permits. An unmarked delivery receipt does not automatically eliminate every concealed-damage claim.

5.4 Risk of Loss and Title

For purchases primarily for business or commercial use, shipments are shipment contracts unless expressly agreed otherwise. Risk of transit loss or damage passes when conforming goods, properly packaged, are duly delivered to the carrier.

For purchases primarily for personal, family, or household use, risk passes upon delivery to you or your designated recipient at the agreed destination, except where an independently arranged carrier or mandatory law requires a different result.

Title passes at shipment for commercial shipment contracts and at destination delivery for household purchases, subject to any valid separate agreement. Any reservation of title after shipment or delivery operates only as a security interest to the extent provided by applicable law. Payment obligations remain enforceable regardless of passage of title.

These allocations do not excuse a breach by BakeDeco for which applicable law preserves your remedies.

5.5 International Orders

Unless expressly included in the price, the purchaser is responsible for import duties, taxes, customs clearance, and destination-country requirements. You must confirm that the product can lawfully be imported and used at the destination.

6. Returns, Refunds, and Product Remedies

6.1 Return Policy

Voluntary returns and exchanges are governed by our Return Policy, including eligibility, deadlines, condition requirements, exclusions, return-label availability, and disclosed charges.

Product-specific restrictions disclosed before purchase apply. These Terms do not expand voluntary return rights beyond the applicable policy.

6.2 Authorization and Condition

Obtain any required return merchandise authorization (“RMA”) before shipping a return. Follow the return instructions, applicable RMA validity period, and packaging requirements.

Return authorization permits submission for inspection and does not guarantee acceptance of an ineligible, damaged, used, incomplete, or incorrectly returned item. We may refuse a voluntary return or make a lawful adjustment for missing components or damage caused by inadequate return packaging.

6.3 Fees and Refunds

Shipping charges, return freight, and restocking fees are handled as disclosed in the applicable policy and permitted by law. Eligible refunds are processed according to that policy. Payment-provider posting times may vary.

Do not obtain duplicate recovery through a refund, replacement, carrier claim, and payment dispute. This provision does not restrict legitimate payment-dispute or statutory rights.

6.4 Defective or Incorrect Goods

Notify us promptly of defective, incorrect, or materially nonconforming goods and allow a reasonable opportunity to inspect and address the issue.

For commercial purchases, except where an express warranty or mandatory law provides otherwise, your exclusive remedy for defective or nonconforming goods is, at BakeDeco’s election, repair, replacement with conforming goods, or refund of the affected purchase price and charges legally required to be refunded.

This remedy limitation does not apply where prohibited or where applicable law provides another remedy because the limitation fails of its essential purpose.

7. Accounts and Acceptable Use

You must provide accurate account information, protect credentials, and promptly report suspected unauthorized access. You are responsible for transactions you authorize and losses attributable to your failure to exercise reasonable account security, subject to applicable law.

You may not:

• Commit fraud, impersonate another person, or submit unauthorized orders.
• Access accounts, systems, or nonpublic information without permission.
• Introduce malware or interfere with security, availability, or checkout.
• Scrape, systematically copy, or commercially exploit protected Site content without authorization, except as permitted by law.
• Circumvent access restrictions or abuse promotions, returns, or support services.
• Submit unlawful, infringing, threatening, or deceptive content.

Lawful use of privacy controls, GPC, or accessibility tools is not prohibited.

We may suspend access or accounts for suspected fraud, security threats, unlawful activity, or material violations. Suspension does not cancel obligations concerning accepted orders or required refunds.

8. Intellectual Property and User Content

The Site’s software, photographs, text, designs, trademarks, and other protected materials belong to BakeDeco or their respective owners.

You receive a limited, nonexclusive, nontransferable permission to use the Site for legitimate browsing and purchases. No right to reproduce, distribute, sell, or commercially exploit protected materials is granted except as expressly authorized or permitted by law.

You retain ownership of reviews and other content you submit. You grant BakeDeco a nonexclusive, worldwide, royalty-free license to reproduce, display, distribute, and reasonably format that content for the Site, product listings, and related marketing, subject to applicable privacy and endorsement laws.

You represent that your submissions are accurate to your knowledge, based on actual experience where presented as reviews, and do not infringe rights or unlawfully disclose another person’s information.

We may moderate submissions for fraud, spam, irrelevance, infringement, privacy violations, or other lawful reasons. We do not prohibit honest negative reviews or impose penalties for them.

9. Warranties, Disclaimers, and Third-Party Services

9.1 Site Disclaimer

THE SITE AND GENERAL INFORMATIONAL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, BAKEDECO DISCLAIMS WARRANTIES OF UNINTERRUPTED AVAILABILITY, ERROR-FREE OPERATION, AND FITNESS OF GENERAL SITE INFORMATION FOR A PARTICULAR PURPOSE.

9.2 Product Warranties

New equipment generally carries the manufacturer’s warranty, if any, under its stated conditions. Manufacturer warranty claims should be directed as specified in the applicable warranty.

Any express BakeDeco warranty, including an applicable used-equipment warranty described in our Equipment Warranty policy, remains governed by its written terms.

EXCEPT FOR EXPRESS WARRANTIES MADE BY BAKEDECO AND WARRANTIES THAT CANNOT LAWFULLY BE DISCLAIMED, BAKEDECO DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE MAXIMUM EXTENT PERMITTED BY LAW.

No general disclaimer negates an express warranty legally created by an applicable product description or written commitment. No employee may expand a written warranty except through an authorized written agreement.

9.3 Third Parties

Third-party websites, financing, payment services, and other independently offered services may be subject to separate terms. Links do not constitute endorsement or a guarantee of third-party performance. This does not limit BakeDeco’s own legal responsibilities.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BAKEDECO AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM THE SITE, THESE TERMS, OR PURCHASES, INCLUDING LOST PROFITS, LOST REVENUE, COMMERCIAL DOWNTIME, BUSINESS INTERRUPTION, LOSS OF DATA, OR SPOILAGE OF INGREDIENTS OR FINISHED GOODS, EVEN IF ADVISED THAT SUCH LOSS COULD OCCUR.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOTAL AGGREGATE LIABILITY FOR CLAIMS ARISING FROM A PARTICULAR PRODUCT OR PURCHASE WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT PAID FOR THE AFFECTED PRODUCT OR PRODUCTS GIVING RISE TO THE CLAIM.

FOR CLAIMS UNRELATED TO A PARTICULAR PURCHASE, TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNTS YOU PAID BAKEDECO DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limitations apply across legal theories, including contract, warranty, negligence, and other tort claims, to the extent permitted. Multiple claims arising from the same events do not multiply an applicable cap.

These exclusions and limitations do not apply to fraud, gross negligence, willful misconduct, personal injury or death to the extent liability cannot lawfully be limited, or other liability or statutory remedies that cannot lawfully be excluded or restricted. They do not reduce an express warranty remedy or required refund.

11. Indemnification

To the extent permitted by law, you agree to indemnify, defend, and hold harmless BakeDeco and its affiliates, officers, directors, employees, and agents against third-party claims and resulting liabilities, damages, and reasonable legal expenses arising from your unlawful use of the Site, infringement of third-party rights, material breach of these Terms, or negligent or intentional misuse, modification, installation, or operation of products.

This obligation applies only to the extent attributable to your conduct or persons for whom you are legally responsible. It does not require indemnification for BakeDeco’s own negligence, misconduct, breach, or legal responsibility for defective products.

BakeDeco may control the defense using counsel reasonably acceptable in the circumstances, at your expense to the extent covered by this section. You may participate through your own counsel. No settlement may impose an admission or nonmonetary obligation on an indemnified party without its consent.

12. Binding Individual Arbitration and Class Action Waiver

12.1 Agreement and Scope

Except as expressly provided below, you and BakeDeco mutually agree to resolve through binding individual arbitration all disputes arising out of or relating to these Terms, the Site, purchases, customer communications, or the collection, use, or disclosure of personal information.

Covered claims include contract, warranty, tort, consumer protection, privacy, and communications claims, including claims under CIPA, CCPA/CPRA, TCPA, and wiretap statutes, to the extent legally arbitrable.

This agreement applies to disputes arising from events occurring after your valid acceptance. It does not retroactively bind a person merely because revised Terms are posted, eliminate an existing valid arbitration opt-out, or restrict government enforcement.

12.2 Notice and Informal Resolution

Before initiating arbitration, the initiating party must provide written notice identifying the claimant, contact information, relevant order or events, the factual basis, and requested relief.

Send notices to sales@bakedeco.com or Kerekes Bakery & Restaurant Equipment Inc., Attn: Legal, 6103 15th Avenue, Brooklyn, NY 11219. BakeDeco may send notice to your last provided email or mailing address.

The parties will attempt informal resolution for 30 days after receipt. Applicable filing periods are paused during that period to the extent legally permitted. This requirement does not prevent an eligible small-claims filing, government complaint, or timely application for legally available urgent relief.

12.3 Administrator and Rules

The American Arbitration Association (“AAA”) will administer arbitration before one neutral arbitrator under its applicable rules.

AAA Consumer Arbitration Rules apply to consumer disputes. AAA Commercial Arbitration Rules apply to properly classified commercial disputes. Applicable AAA mass-arbitration rules apply when their criteria are met.

Rules and filing information are available at www.adr.org.

If AAA is genuinely unavailable, the parties may agree on a substitute administrator or seek appointment under the Federal Arbitration Act with equivalent applicable procedural protections. If AAA declines administration because of BakeDeco’s noncompliance or nonpayment, the remedies available under applicable law and AAA rules remain available.

12.4 Procedure, Fees, and Award

Fees and expenses are allocated under applicable law and AAA rules. BakeDeco will pay the amounts those requirements allocate to the business.

Consumer hearings must be reasonably accessible under applicable rules and law. Commercial hearings will take place in Kings County, New York, unless otherwise agreed or required. Remote or documents-only proceedings may be used where authorized by the applicable rules.

The arbitrator may award remedies available under applicable law, subject to enforceable contractual limitations, and must issue a written decision explaining the essential findings. Judgment may be entered in a court with jurisdiction.

12.5 Exceptions and Questions for Courts

Either party may pursue an eligible individual claim in small claims court while it remains eligible and individual.

Nothing restricts complaints to or cooperation with regulators. No provision waives public injunctive relief or another remedy that cannot lawfully be waived. A request required by law to proceed in court may proceed there, with separable arbitrable claims proceeding in arbitration.

Courts decide whether an arbitration agreement was formed and disputes concerning the enforceability of the class action waiver or restrictions on public injunctive relief. Other arbitrability issues are governed by applicable law and rules.

12.6 Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND BAKEDECO MAY BRING COVERED CLAIMS ONLY INDIVIDUALLY, AND NOT AS A CLASS REPRESENTATIVE OR CLASS MEMBER IN A CLASS OR COLLECTIVE PROCEEDING.

The arbitrator may not conduct class arbitration or consolidate different persons’ claims without all affected parties’ written consent. Administrative coordination under applicable mass-arbitration rules does not authorize class arbitration or consolidation of merits proceedings.

This section does not restrict nonwaivable remedies preserved above.

12.7 Severability and Survival

If a provision of this section is unenforceable, it will be severed to the extent permitted without authorizing class arbitration. If the class action waiver is unenforceable for a particular claim or remedy, that claim or remedy will proceed in court to the extent necessary.

This arbitration agreement survives account closure and completion or termination of transactions.

13. Governing Law and General Provisions

13.1 Governing Law and Court Venue

The Federal Arbitration Act governs Section 12. New York substantive law otherwise governs these Terms, without displacing mandatory protections that applicable law preserves.

Except for eligible small-claims proceedings and where mandatory law provides otherwise, proceedings properly brought in court must be brought in state or federal courts with jurisdiction located in Kings County, New York.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

13.2 Changes to Terms

We may revise these Terms prospectively by publishing an updated version and effective date and providing additional notice or obtaining acceptance where legally required.

Revisions do not retroactively change accepted orders or accrued claims without a valid agreement. Continued use constitutes acceptance of revised Terms only where legally sufficient notice and conduct establish agreement.

13.3 Events Beyond Reasonable Control

BakeDeco is not liable for delay or failure caused by events beyond its reasonable control, including natural disasters, labor disruptions, transportation interruptions, utility failures, governmental restrictions, or supplier disruptions, to the extent permitted by law.

This section does not excuse legally required delay notices, cancellation rights, or refunds.

13.4 Agreement and Priority

These Terms and applicable transaction-specific terms constitute the parties’ agreement concerning the Site and purchases. The linked policies apply to their respective subjects.

In a conflict, mandatory law controls, followed by a separately signed agreement, expressly accepted transaction-specific terms, and these Terms. These Terms control over conflicting general linked policies, except that an express product warranty remains effective and the Privacy Policy controls disclosures about personal-information practices.

Additional or conflicting purchase-order terms do not bind BakeDeco unless expressly accepted by an authorized representative in writing.

13.5 Waiver, Assignment, and Severability

Failure to enforce a provision does not waive future enforcement. You may not assign contractual rights or obligations without our written consent except as permitted by law. BakeDeco may assign them in connection with a merger, reorganization, or business transfer, subject to applicable law and accrued rights.

Except as specifically stated in Section 12, an invalid provision will be limited or severed to the minimum extent necessary, and the remainder will remain effective.

Provisions concerning payment, intellectual property, disclaimers, liability, indemnification, dispute resolution, and other matters intended by their nature to survive will survive termination.

14. Accessibility and Contact Information

For customer service, accessibility assistance, or questions about these Terms, contact:

Kerekes Bakery & Restaurant Equipment Inc.
Operator of BakeDeco.com
6103 15th Avenue
Brooklyn, NY 11219
Telephone: (718) 232-7044
Email: sales@bakedeco.com

We strive to improve Site accessibility. Please describe any access barrier so we can evaluate it and assist with your request.

California consumers may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Boulevard, Suite N 112, Sacramento, CA 95834, or (800) 952-5210.