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Return Policy

East Coast Photo will refund you in full if any product you buy from us is defective, or if you are not satisfied with the item you ordered, provided the following conditions are met:

  • You must call us within 7 days of receiving the order to obtain an RMA number.
  • The merchandise is in the same condition as sold.
  • All original manufacturer's packaging, with all literature, instructions, documentation and blank warranty cards is included.
  • We must recieve the merchandise within 30 days of the order date.

Place the manufacturer's box into a shipping carton. For your protection insure the package and ship via a traceable method (UPS/Fedex, or USPS with a tracking number) to:
East Coast Photo
43 Hall St. - 4th Floor
Brooklyn, NY 11205

East Coast Photo is not responsible for lost or damaged packages. If the above conditions are not met, East Coast Photo reserves the right to refuse the return or to charge a restocking fee of 20%

Shipping Info

UPS Next Day - Guaranteed Overnight Delivery by 10:30 a.m
UPS Next Day Air® features fast, reliable delivery to every address in all 50 states and Puerto Rico, making it the right choice for all your overnight shipments.

Guaranteed delivery by 10:30 a.m., 12:00 noon, or the end of next business day depending on location

UPS Next Day Air Saver - Balance our delivery speed with your budget
Guaranteed Overnight Delivery by 3:00 p.m.

UPS Next Day Air Saver® offers an affordable delivery option for those important shipments that require next-business-day delivery, but don't have to be there in the morning.

Guaranteed delivery by 3:00 p.m. to commercial destinations where UPS Next Day Air® delivery is committed by 10:30 a.m.

Guaranteed delivery by 4:30 p.m. to commercial destinations where UPS Next Day Air delivery is committed by 12:00 noon

Shipments to residential locations within the Next Day Air Saver area are delivered by end of day

UPS 2nd Day Air - Guaranteed Second-day Delivery
UPS 2nd Day Air allows you to save on packages that don't require "overnight" delivery

Use UPS 2nd Day Air® as an economical alternative for time-sensitive shipments that do not require next day delivery.

Guaranteed on-time delivery throughout the U.S. and Puerto Rico by the end of the second business day

Intra-Alaska shipments are not guaranteed

Deliveries to remote locations in Alaska may take an additional 1-5 days

UPS 3 Day Select - Guaranteed Three-day Delivery
UPS 3 Day Select is the smart choice for time-sensitive packages on a cost-sensitive budget

UPS 3 Day Select® offers the ideal mix of economy and guaranteed on-time delivery.

Guaranteed delivery within three business days to and from every U.S. address in the 48 contiguous states

UPS Ground
UPS Ground provides day-specific delivery to destinations in the U.S.

On-schedule Delivery to U.S. Addresses

Prompt, dependable, low-cost ground delivery makes UPS Ground an excellent choice for all your routine shipments.

Guaranteed day of delivery from all addresses in the 48 contiguous states of the U.S. to every address in the 48 contiguous states

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