FAQ about our Neato XV-11 Vacuum Cleaner battery and charger:
Compatible replacement battery vs. OEM originals:
Our Vacuum Cleaners batteries are always lower in price and will meet or exceed the
performance of the original Neato XV-11 Vacuum Cleaner battery. Batteries can sometimes
even contain identical battery cells
as the OEM original did, but lacking the brand name, can be offered at a discount prices.
Our XV-11 battery is covered by a 3 year limited warranty, far longer than the
warranty on your original Neato XV-11 Vacuum Cleaner battery.
What is your return policy on batteries and battery chargers?
East Coast Photo will refund you, in full, if you are not satisfied with the
Neato XV-11 Vacuum Cleaner battery, battery charger or other
accessory for the Neato XV-11 Vacuum Cleaner. If the product is defective, we’ll be glad to ship
you a replacement battery or charger.
Please follow the guidelines for returns on our return policy
webpage Click here.
